Status and details

This page contains information about the document’s status, key dates and enquiry contact details. There is also a summary of changes between the current version and the previous version of the document.

Student Grievance Resolution Guideline

Show Field Notes

Status	Current	Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date	28th July 2021	This is the date on which this version of the document came into effect.
Review Date	1st August 2026	The next review of this document is scheduled to commence on this date.
Approval Authority	Director, Academic Services Division and Academic Registrar	The noted authority approved this version of the document.
Approval Date	28th July 2021	This is the date on which this version of the document was approved by the authorised authority.
Expiry Date	Not Applicable	This is the date on which this version expires. It may still apply, conditionally, after this date.
Policy Owner	Kathryn Blyth Director, Academic Services Division and Academic Registrar	The position with overarching responsibility for ensuring implementation of, and compliance with, the policy document.
Enquiries Contact	Academic Services Division	General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

This is the first version of the document to be published in the new Policy and Procedures Library. It contains the same information as the document that was approved and in effect at the time it was migrated from the previous Policy and Procedure Library. The numbering system and references have been updated to align with the new formatting, and links have been updated where required for currency.

26/02/2025: Updated references to National Student Ombudsman.