Frequently Asked Questions

Frequently Asked Questions (FAQ)

The FAQ is a guide to help you navigate the PPL. The FAQ is subject to change and will be further developed as required. 

About the PPL
( Top )What is the Policy and Procedure Library (PPL)?

The Policy and Procedure Library (PPL) is UQ's central repository for approved policies, procedures and guidelines.

( Top )What documents are available in the PPL?

The PPL contains UQ's approved policies, procedures and guidelines covering areas such as governance, teaching and learning, research, finance, human resources, health and safety, and information technology.

( Top )What information is available about a document?

Each document includes:

  • Current Version: the approved version currently in effect.
  • Status and Details: approval, review and contact information, and a summary of changes.
  • Associated Information: related documents, legislation and resources.
  • Historical Versions: previous versions published from 3 April 2024 onwards.
  • Future Versions: approved versions that will take effect at a future date.
  • Print: a PDF version for downloading or printing.

Historical versions published before 3 April 2024 can be requested by emailing governance@uq.edu.au.

( Top )Do I have to comply with PPL documents?

Compliance with UQ policies and procedures is mandatory unless otherwise stated.

Guidelines provide guidance, recommendations and supporting information to assist implementation of policies and procedures. Compliance with guidelines is generally not mandatory.

For more information, refer to the Governance and Management Framework Policy.

Search and navigation
( Top )How do I find a policy, procedure or guideline?

If you know the document title

Use Browse A-Z to locate documents alphabetically.

  • Use filters to narrow results by document type or category
  • Click the ‘View Summary Descriptions’ link for a description of the PPL document.

If you do not know the document title

Use Search.

  • Search by keywords or filter by document category, management area, realm or target audience.
  • Combining search criteria will usually produce more targeted results.
( Top )How do I access a previous version of a document?

Open the document and select Historical Versions.

Versions published prior to 3 April 2024 can be requested by emailing governance@uq.edu.au. 

( Top )How do I browse documents by topic?

Use the Document Category filter to browse documents by topic area.

Additional filters are available for management area, realm, target audience and keywords.

( Top )Where can I find related policies, procedures or guidelines?

Open the document and select Associated Information to view related policies, procedures, guidelines, legislation and resources.

( Top )How do I download or print a copy of a document from the PPL?

Select Print to generate a PDF for downloading or printing.

Printed and downloaded copies may become outdated. Where possible, refer to the online version in the PPL.

( Top )How do I clear search results to redo a search?

If you need to redo a search on the ‘Search Results’ page that did not produce the results you require, you can:

  • Adjust your original search terms: Use the ‘back’ arrow to go back to the original search page and adjust your search parameters.
  • Use the ‘Search again’ link to return to the Search page. Note: the ‘Search again’ link will clear your search parameters. 
Bulletin board
( Top )How do I request Bulletin Board consultation?

To request a document be posted on the bulletin board for feedback, email governance@uq.edu.au and provide:

  1. the draft document, proposed changes, or the name of a current document
  2. the consultation closing date
  3. whether consultation should be public or password protected
  4. the contact who should receive and review feedback.

Contact Governance and Policy to request a Word document to mark up.

For password-protected consultations, provide your preferred password or Governance and Policy will create one.

The document owner is responsible for distributing the consultation link and password (if applicable) to stakeholders.

Resources, feedback and reviews
( Top )Where can I find templates and resources for developing PPL documents?

Templates, guidance materials and information about developing, reviewing and approving PPL documents are available on the policy development and management website.

( Top )How often are PPL documents reviewed?

PPL documents are reviewed and updated as required. Most are reviewed at least once every 5 years, if not sooner.

The review date for each document is available under Status and Details.

( Top )How do I provide feedback or suggest changes to a document?

Contact the Enquiries Contact listed under Status and Details to provide feedback or suggest changes.

Contacts
( Top )Who do I contact if I need help?

For questions about document content, contact the Enquiries Contact listed under Status and Details.

For assistance with the PPL platform or general policy enquiries, email governance@uq.edu.au.