Status and details
This page contains information about the document’s status, key dates and enquiry contact details. There is also a summary of changes between the current version and the previous version of the document.
Administrative change to align decision-makers for Genuine Student requirements with those listed in the Admission to Coursework Procedure, and change reference to Administrative Appeals Tribunal to the new Administrative Review Tribunal. 26/02/2025: Updated references to National Student Ombudsman.Student Grievance Resolution Procedure
Status
Current
Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date
24th February 2025
This is the date on which this version of the document came into effect.
Review Date
1st August 2026
The next review of this document is scheduled to commence on this date.
Approval Authority
Deputy Vice-Chancellor (Academic)
The noted authority approved this version of the document.
Approval Authority - Admin Changes
Director, Academic Services Division and Academic Registrar
The noted authority approved administrative changes to this version of the document.
Approval Date
21st February 2025
This is the date on which this version of the document was approved by the authorised authority.
Expiry Date
Not Applicable
This is the date on which this version expires. It may still apply, conditionally, after this date.
Policy Owner
Kathryn Blyth
Director, Academic Services Division and Academic Registrar
The position with overarching responsibility for ensuring implementation of, and compliance with, the policy document.
Enquiries Contact
Academic Services Division
General enquiries should be directed to the officer/area listed.
Summary of Changes from Previous Version
Clauses Amended:Procedure: Table: Formal Administrative Grievances/Appeals